Bargain Barn Co.
Easy Returns
We want you to feel good about your purchase. How returns work depends on where you purchased the item (our website vs. eBay). Below is the simple breakdown.
Bought on eBay?
Returns are handled through eBay’s return process and follow the return settings shown on the listing.
Bought directly from us?
If you purchased through our website or in-store/local pickup, returns depend on the item and condition. Message us and we’ll help you fast.
eBay purchases — how to start a return
- Log in to your eBay account.
- Go to Purchase History and find the order.
- Click Return this item (or the return option shown).
- Follow eBay’s steps for the label/shipping instructions (if applicable).
eBay will show the exact return window and conditions based on the listing you purchased.
Direct purchases — what we need from you
To help you quickly, please include:
- Your name + best contact info
- Order number (if purchased online) or the date of purchase (if in-store)
- The item name/description
- Photos of the item (and packaging if it arrived damaged)
- What you’d like: refund / exchange / store credit (if available)
Message us here: Let’s Connect
Damaged in transit / wrong item
If an item arrived damaged or you received the wrong item, contact us as soon as possible with photos. We’ll work with you on the next best step based on where you purchased.
- Take photos of the item, box, and shipping label (if shipped)
- Keep packaging until we confirm next steps
- Send the info through our contact page so we can respond fast
Refund timing
Refund timing depends on the purchase channel and payment method. For eBay orders, refunds are processed through eBay. For direct purchases, we’ll confirm the refund method and timing after we review the return request.
Need help with a return?
Send us the item link (or order details) and we’ll point you to the fastest option.